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Process & Systems

Audit

Services



Understand where you are to plan where you’re going.

 

Before recommending change, we help you understand your current state. At Echo Analytics, our process and systems audit begins with a deep dive into your workflows, tools, and data infrastructure. We document your ‘as-is’ operations to uncover inefficiencies, bottlenecks, and misaligned technologies.

We assess every tool in use—from spreadsheets and legacy systems to cloud apps—mapping how information flows across departments. This allows us to identify usability issues, data redundancies, and performance gaps.

The result is a practical roadmap for transformation, including both quick wins and longer-term initiatives across automation, analytics, and integrations. It’s not just a report—it’s a starting point for smart, strategic improvement.

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Workflow mapping
We document your current processes step by step to visualize inefficiencies, redundancies, and disconnects across teams.

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Technology assessment
We evaluate each digital tool or system in use—checking for overlap, missing functionality, or low adoption that hinders performance.

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Gap analysis
We analyze data flows and handoffs between systems to uncover what’s missing, what’s duplicated, and what can be improved.

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Strategic roadmap
Based on audit insights, we define a clear roadmap—from low-effort optimizations to major system changes—prioritized by impact.

Make smarter decisions by first understanding your baseline.